Yesterday I presented my recent research updates, user test findings and prototypes in our Mark 2 Presentation.
This was the penultimate presentation before our viva on the 9/10 of May.
- Ran a focus group with my friend/colleague Sophia
- In the process of running a week long user test with three participants
- Communication with Steve Hein – researcher/practitioner on Emotional Intelligence – runs eqi.org
- Began to bring together my research sources into a single booklet working towards my final project booklet.
- Looked into using IBM Watson’s emotional tone analysing capabilities instead of my Moriarty Scoring system.
- Moriarty Level Printer
- Message Log v2
- One Week Visualisation
User Test Findings (so far):
- The text message service needs to have a reply.
- Otherwise increases anxiety and discourages users to keep using the service.
- Looks out of place without replies.
- Graphics are good, reminds user that they’re talking to a machine
- Don’t try to be a human, only give the facts.
- It needs to be very clear that the service uses encryption and only the user will see the thoughts they put it.
- Should be treated as ‘a quick scribble’ of your thoughts and nothing more.
- The service acts best as reassurance that everything isn’t OK. It acts as proof to friends/family/counsellors/doctors.
- Shows that the downs really hit hard, but also you can feel okay during it too.
- A week was the best reference timeframe due to the different ups and downs you can have in the period.
- The visual language is a ‘refreshing’ pragmatic approach to a topic which is usually treated in a patronising way.
- Preferred physical print outs over online dashboards.
- However, a single purpose website was quite tranquil. No need to overcomplicate, just give the facts/printout.